Deaths usually occur in one of three settings: a hospital, nursing home, or at a residence. When death occurs in a hospital or nursing home, the medical staff will determine that a death has occurred and report it accordingly. At such a time, the family will be asked to provide the name of the funeral director of their choice for the medical staff to contact.

When a death occurs at home, many times Hospice will be involved and their nurse will be called to stay with the deceased until a funeral director arrives to transfer the person who has died into the director’s care.

In the absence of Hospice, it is a good idea to notify the deceased’s physician, then contact the funeral provider. The funeral director will contact the coroner’s office, and an investigator or law enforcement official may secure the location of death until a funeral director has arrived to accept custody of the deceased.

Please contact us immediately. Our funeral director can coordinate arrangements with out-of-town funeral service providers and tend to details necessary in the care and safe return of your loved one to his or her home town.

First know the services of The Groffs funeral director are available 24 hours a day 7 days a week including holidays. You can expect that we will ask a number of questions, including the whereabouts of the person who has passed away and some vital statistics that will be used to verify the identity of the deceased throughout the duration of our funeral home’s care.

Our funeral director will coordinate a time that is convenient for you and your family to gather to complete the arrangement process, either at a residence or the funeral home, depending upon your preference. At this time we will offer assistance in making important notifications, including the notification of a member of the clergy or celebrant who can aid and comfort your family during this difficult time.

Expect The Groffs funeral director to help guide you through this difficult time. Our honest and sincere funeral directors will work closely with you to create a meaningful tribute for your loved one.